Terms & Conditions

Welcome to ST Cart ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of the ST Cart website, mobile application, and related services (collectively, the "Platform").

By accessing or using the Platform, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

1. Eligibility

To use our Platform, you must:

  • Be at least 18 years old or have the consent of a parent or legal guardian.
  • Have the legal capacity to enter into binding contracts under applicable laws.
  • Provide accurate, complete, and current information.

2. User Account

You may be required to create an account to access certain services.

You agree to:

  • Keep your login credentials confidential.
  • Be responsible for all activities under your account.
  • Notify us immediately if you suspect unauthorized access.
  • Maintain accurate account information.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Services

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However:

  • Product colors may vary depending on your device display.
  • Product images are for illustration purposes only.
  • Minor differences in packaging or design may occur.
  • Availability is subject to stock.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing

  • Prices are displayed in United Arab Emirates Dirham (AED) unless otherwise stated.
  • Prices may include or exclude VAT, as indicated during checkout.
  • Shipping charges and applicable taxes will be displayed before payment confirmation.
  • We reserve the right to change prices at any time before an order is confirmed.

5. Orders

Submitting an order constitutes an offer to purchase.

ST Cart reserves the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors.
  • Cancel orders because of product unavailability.
  • Cancel suspected fraudulent transactions.
  • Request additional verification before processing an order.

If payment has already been received for a canceled order, the applicable amount will be refunded using the original payment method.

6. Payment

We accept payment methods displayed during checkout.

Payment information is processed securely through authorized third-party payment providers. ST Cart does not store complete debit or credit card details on its servers.

7. Shipping and Delivery

Estimated delivery dates are provided for convenience only.

Delivery times may vary due to:

  • Courier delays
  • Customs clearance (where applicable)
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

Risk of loss transfers to the customer upon successful delivery.

8. Returns and Refunds

Returns, replacements, and refunds are governed by our separate Return & Refund Policy.

Customers should review that policy before placing an order.

9. Promotions and Discount Codes

Promotional offers are subject to:

  • Availability.
  • Specific campaign terms.
  • Expiration dates.
  • One-time use where applicable.

We reserve the right to modify or withdraw promotions without prior notice.

10. User Conduct

You agree not to:

  • Use the Platform for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Interfere with the Platform's operation or security.
  • Upload malicious software or harmful code.
  • Violate any applicable UAE laws or regulations.

11. Intellectual Property

All content on the Platform, including:

  • Logos
  • Trademarks
  • Product images
  • Text
  • Graphics
  • Software
  • Website design

is owned by or licensed to ST Cart and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or commercially used without prior written permission.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using the Platform, you consent to the collection and processing of your information as described in that policy.

13. Disclaimer

The Platform and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, ST Cart disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Limitation of Liability

To the maximum extent permitted under applicable law, ST Cart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the Platform.
  • Order delays.
  • Product unavailability.
  • Technical interruptions.
  • Unauthorized access to user accounts.
  • Third-party services.

Our total liability shall not exceed the purchase price paid for the relevant order.

15. Force Majeure

ST Cart shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, pandemics, government actions, strikes, internet outages, transportation disruptions, or other force majeure events.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Emirate in which ST Cart is established, unless applicable law provides otherwise.

17. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be published on this page with a revised "Last Updated" date. Continued use of the Platform after such updates constitutes acceptance of the revised Terms.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

ST Cart
Email: support@stcart.com
Phone: +971544038114