Privacy Policy

Welcome to ST Cart ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from ST Cart.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Date of Birth (optional)
  • Payment Information (processed securely through third-party payment gateways)
  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Manage your account.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website and services.
  • Personalize your shopping experience.
  • Prevent fraud and unauthorized activities.
  • Comply with legal obligations.
  • Send promotional offers (only where permitted or with your consent).

3. Payment Information

ST Cart does not store your debit card, credit card, or banking information on our servers.

Payments are securely processed through trusted third-party payment providers using encrypted connections.

4. Cookies

We use cookies to:

  • Keep you logged in.
  • Remember your shopping cart.
  • Save your preferences.
  • Analyze website traffic.
  • Improve website performance.
  • Provide personalized recommendations.

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Payment gateway providers
  • Shipping and logistics partners
  • Customer support providers
  • Technology service providers
  • Legal authorities when required by law

All third parties are required to protect your information appropriately.

6. Data Security

We implement reasonable technical and organizational security measures, including:

  • SSL encryption
  • Secure servers
  • Restricted employee access
  • Password protection
  • Regular security monitoring

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax requirements
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account
  • Request data portability
  • Withdraw marketing consent
  • Restrict certain processing activities

To exercise these rights, contact us using the information below.

9. Marketing Communications

If you subscribe to newsletters or promotional communications, we may send updates regarding:

  • New products
  • Discounts
  • Offers
  • Seasonal sales
  • Company announcements

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

10. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

ST Cart
Email: support@stcart.ae
Phone: +971544038114